Terms & Conditions

Estimates are generally based on:

• Total footage
• Installation difficulty
• Safety requirements
• Materials
• Special requests
• Property conditions that affect the work

Pricing may change if:

• The requested scope changes
• Previously unknown conditions are found
• Additional materials are requested
• Extra labor becomes necessary

During the first year, customers generally pay for the lighting materials and the installation labor, and the customer owns the purchased lighting equipment.

In later years, customers generally pay for labor and any additional or replacement materials needed. Requirements may vary by project.

Lights may be installed using suitable equipment such as:

• Shingle clips
• Gutter clips when needed
• Stakes
• Net lights
• Tree-wrapping methods
• Other suitable installation equipment

We may decline or modify work that cannot be completed reasonably or safely, and will inform customers of limitations before installation whenever possible.

Seasonal maintenance is available for eligible issues during the active display period and generally covers ordinary malfunctions involving equipment supplied or installed by H-Town Christmas Lights.

Maintenance or replacement charges may apply when damage results from:

• Customer interference
• Animals
• Landscaping activity
• Construction
• Vehicles
• Severe weather
• Electrical problems outside the installed system
• Vandalism or third-party interference
• Damage unrelated to normal seasonal use

The lighting is commercial-grade and selected for seasonal outdoor use, but no outdoor product is immune to every condition.

Customer-owned lights may be installed for a labor fee. Additional fees may apply for missing or damaged equipment, special handling, glass bulbs, or unusually difficult or unsafe installation conditions.

Any known additional requirements should be discussed before work begins.

• Installation season typically begins in October
• Installation generally ends in early or mid-December depending on availability
• Approved projects are scheduled based on availability, weather, and project requirements
• Installation may take approximately one day for many homes, but completion time depends on the project
• Takedown season typically begins in early January

• Lights are removed after the holiday season according to the agreed schedule
• Customers may keep and store their own lights
• H-Town Christmas Lights may offer year-round storage
• Stored equipment should remain identified with the customer's project where practical

• The company uses reasonable installation practices
• Customers should disclose known property issues
• The company is not responsible for pre-existing property damage
• Work may be declined or adjusted when conditions are unsafe
• Access may be required to outlets, gates, rooflines, or other agreed areas

Weather may affect installation, maintenance, and removal schedules. High winds, storms, heavy rain, or unsafe roof conditions may cause delays, and customers will be contacted when schedules must change.

The approved estimate, invoice, or service agreement may contain project-specific details that supplement these general terms.

Questions may be sent to:

contact@h-townchristmaslights.com